Indian firms to enhance China’s BPO skills (Silicon India, November 8)
Two Indian firms signed an initial pact with a Chinese industry body to train Chinese students in skills required in the booming outsourcing sector. To enhance the level of certification and training required for the BPO industry, China-based Xi’an Service Outsourcing Development Association signed a MoU with Starting Point Competence Training and Snam Abrasive. The MoU, signed at the Xian-Bangalore Service Outsourcing conference, stressed on joint efforts to encourage, stimulate and formulate competency developmental activities. This would favor the BPO industry in Xi’an. The city in western China is referred to as the capital of that country’s BPO industry.