Dahlman, C. & Utz, A. (2005).
Economy/ IT
India and the knowledge economy: Leveraging strengths and opportunities. Washington, D.C.: The World Bank.
This report was requested by World Bank’s India Country Department and provides an overview of current trends in India’s knowledge-based economy as well as predictions and suggestions for the future. The authors present a model called the “four pillars of the knowledge economy” from the Knowledge for Development Program:
“An economic and institutional regime that provides incentives for the efficient creation, dissemination, and use of existing knowledge
An educated and skilled population that can create and use knowledge
An efficient innovation system of firms, research centers, universities, consultants, and other organizations that can tap into the growing stock of global knowledge and assimilate and adapt it to local needs, as well as to create relevant new knowledge.
Dynamic information infrastructure that can facilitate the effective communication, dissemination, and processing of information.” (these 4 points are directly quoted pg. 9)

Provides a chart from 1995 which places US nearly at the top of the Knowledge Economy Index and India in the bottom third.
One chapter of this report is dedicated to Education and Human Resources and includes a case study of GE’s efforts to promote organizational learning.
There is also a section on the Information Infrastructure providing a breakdown of telephones, computers and the internet per 1000 people from 1995-2002, a scorecard on India’s ICT, and the EIU’s 2004 e-readiness rankings by state.
A chart on pg.156 provides an index of hiring and firing.